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Privacy Policy

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The Whitespace Commercial Property Ltd ("WSC") Privacy Policy (“Policy”) provides information on how WSC and any of its subsidiaries, or their subsidiaries, overseas companies, branches or representative offices and any third party providers collect, use, secure, transfer and share your information.

WSC are committed to protecting and respecting your privacy. This Policy explains how we collect personal data, how we use it and who we might share it with.

We may review this policy from time to time so please do check for updates. If you have any questions about this privacy policy or the way we process personal data please send an email to enquiries@whitespacecommercial.co.uk Alternatively, you can write to Cardinal House, 46 St Nicolas Street, Ipswich IP1 1TT

Who we are

We are a privately run company providing professional property services to commercial property owners and occupiers. Find out more www.whitespacecommercial.co.uk/what-we-do

We are a company incorporated in England, whose registered office is at Cardinal House, 46 St Nicolas Street, Ipswich IP1 1TT (registered with company number 7793795) and registered for VAT purposes with number 125 7681 02.

How do we collect information from you?

We collect information from you in the following ways:

  • through our website, including cookies (please refer to the relevant cookie notice for further details)
  • email, post, fax and mail correspondence with us
  • contact via phone
  • Our social media channels
  • in-person contacts with WSC employees, members, affiliates
  • information we gathered via events, and
  • Information we receive from external 3rd parties.

How you send information to us is your choice but please be aware that some methods are not secure. If you are unsure how you should send confidential data to us please contact us and we may be able to help you.

What type of information do we collect from you?

WSC currently hold your name, address, contact numbers and email address within their secure mailing list. It will be solely used for the management of commercial premises, circulation of property particulars, updating of property requirements when appropriate and for correspondence relating to property acquisitions and disposals. This information will not be shared with any third parties without specific consent, except in the circumstances outlined below.

How is your information used?

We will use your data in accordance with the law. The below sections outline how your data will be used.

We will use your data in the following ways unless you opt-out or object:

  • We may use your contact details to send you marketing particulars
  • We may use your contact details in relation to day to day commercial property management issues.
  • We may occasionally use your details to send you information about WSC or matters that we feel may be of interest to you.
  • We may provide your data to Government bodies or utility companies where required to do so. For example where there has been a change of occupier of premises and Utility providers and the Council may need to be advised for apportionment of invoices or Business Rates.
  • We will share personal data with a third party if required to do so by law
  • If you contact us and provide us with your personal data as part of a query we will keep a record of those details.

Who has access to your information?

Employees or affiliates of WSC will have access to your personal data where it is needed to carry out a specific task. On occasion we may use third parties to process personal data on our behalf (data processors), if we do this we will use carefully selected data processors and ensure we have appropriate contracts in place to protect your data.

In the ‘How is your information used?’ section it describes circumstances in which other parties may be given access to your data, this includes other regulatory bodies and public authorities such as the utility providers and the Council.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

You have the right to stop us analysing your personal data for marketing purposes. If you wish to do this please send your request to enquiries@whitespacecommercial.co.uk

Your choices and rights

You have a right to access the personal data we hold about you. You may ask us to rectify or erase the personal data we hold about you or to restrict the processing we carry out. You can also object to the way we are processing your personal data.

In some cases, we may not fully comply with your request. For example, if you request access to your personal data in relation to an ongoing investigation we may not provide it to you. This is because it could affect the outcome of the case.

To submit a question about the way we process your data or to enforce your above rights please contact equiries@whitespacecommercial.co.uk with your request.

We would always ask that you contact us first if you have any complaints about the way we are processing your personal data. If you have contacted us and you are still unhappy about the way we are using your data, you can submit a complaint to your national data protection authority.

How you can access and update your information

If you wish to access data about you, you can submit a request for access to enquiries@whitespacecommercial.co.uk

Security precautions

Your data is held in encrypted format and password protected.

Cookie Policy

Please visit our Cookie Policy here.

Review of WSC Privacy Policy

This Policy was last reviewed in May 2018. The content of the policy may be reviewed and changed without prior notice, please visit the policy for any changes. Please write to WSC if you:

  • have any questions about how WSC collects and uses your information;
  • want to access the information WSC hold about you;
  • address any concerns about the information you have provided WSC; or
  • have any complaints about how WSC uses your information.

Contact Us

Whitespace Commercial Property Ltd

enquiries@whitespacecommercial.co.uk

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Contact

Contact image 109a Hamilton Road
Felixstowe
Suffolk
IP11 7BL

01473 209222
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